Knowledge Base/Router Connection Problems/DHCP/DNS errors

What do I do if I have a DHCP error?

Bob Cook
posted this on December 19, 2011 03:03 PM

The Dynamic Host Configuration Protocol (DHCP) is a network configuration protocol for hosts on Internet Protocol (IP) networks. Computers that are connected to IP networks must be configured before they can communicate with other hosts. The most essential information needed is an IP address, and a default route and routing prefix. DHCP eliminates the manual task by a network administrator. It also provides a central database of devices that are connected to the network and eliminates duplicate resource assignments.

If you see a DHCP error it means your router is not setting up your connection correctly.  The first thing you should try is unplug your router from the power source for 1 minute.  Plug it back in and try again.  Your router may only keep track of a few sessions and all those sessions could be used by other devises.  Unplugging the router will drop all those connections and allow your equipment to connect.  If that is your issue you may want to set your router to allow more connections.

If you still have DHCP errors you should check to see if your router needs a factory firmware update to correct the issue.

If you still have DHCP errors you can eliminate DHCP by setting all your own configuration details.

For a PC using Windows;

  1. Click Start
  2. Click My Computer
  3. Right Click iFit® Module
  4. Click Format
  5. Verify Information: FILE SYSTEM = FAT (not fat32), VOLUME LABEL = IFIT (this may be blank)
  6. Click Quick Format
  7. Click Start
  8. Click "OK" when warning box pops up
  9. Click "OK" when format complete box comes up
  10. Unplug module from USB cable for 5 seconds
  11. Plug back in to USB cable
  12. Get Internet Protocol information
  13. Press and hold Windows Button and R button, This will open a run box
  14. Type CMD in the run box, this will open a DOS box
  15. Type ipconfig in DOS box, this will bring up the information necessary to complete the next steps
  16. Run iFit® Setup tool from https://www.ifit.com/install
    (If you have already installed this, another installation is not necessary.)
  17. Set up your iFit® wireless module
  18. Click iFit® Box (May need to update adobe AIR from Adobe website)
  19. From the Set up tool, LOG IN, *firmware update will begin.
  20. After firmware update is complete, unplug module from USB cable for 5 seconds
  21. Plug back in to USB cable
  22. Click CHANGE SETTINGS
  23. Click CONFIGURE MANUALLY
  24. Enter the SSID (network name)
  25. Enter Encryption Type (WPA or WEP)
  26. Enter Pass Phrase
  27. Click advanced settings
  28. Take the IP Address from the DOS screen and add 5. Put that # in the space marked IPv4
  29. Take the subnet mask from the DOS screen and put that # in the space marked Subnet Mask
  30. Take the default gateway from the DOS screen and put that # in the space marked default gateway
  31. Take the default gateway from the DOS screen again and put that # in the space marked Primary DNS
  32. Leave Secondary DNS blank
  33. Click Next
 
For a Macintosh;
  1. CLICK iFit® module
  2. DELETE IFIT folder
  3. Run Set up tool from https://www.ifit.com/install
    (If you have already installed this, another installation is not necessary.)
  4. From the Set up tool, LOG IN, *firmware update will begin
  5. After firmware update is complete, unplug module from USB cable for 5 seconds
  6. Plug back in to USB cable
  7. Click CHANGE SETTINGS
  8. Click CONFIGURE MANUALLY
  9. Enter the SSID (network name)
  10. Enter Encryption Type (WPA or WEP)
  11. Enter Pass Phrase
  12. Click advanced settings
  13. You need to find an IP address that is not being used by another device. Put that # in the space marked IPv4
  14. Take the subnet mask from the NETWORK SETTINGS SCREEN and put that # in the space marked Subnet Mask
  15. Take the Default Gateway from the NETWORK SETTINGS SCREEN and put that # in the space marked Default Gateway
  16. Take the Default Gateway from the NETWORK SETTINGS SCREEN and put that # in the space marked Primary DNS
  17. Leave Secondary DNS blank
  18. Click Next
 
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