Hi, how can we help you?
Applying an Activation Code
Learn how to redeem your activation code.
Follow these instructions to perform a factory reset on your machine.
Adding Secondary Users
We'll show you how to add up to four extra users to your account.
Connecting Your Machine
This video guide will explain how to connect your machine to the iFit Cardio app.
Fusion CST BLE Pairing
Follow these instructions to connect your NordicTrack Portal 10i tablet to your Fusion CST machine.
Activate Your Treadmill, Bike, or Elliptical
The activation instructions below are for Bluetooth® machines (non-touchscree...
Connect Your Tablet or Mobile Device to Your iFIT Machine
Learn how to connect your tablet or mobile device to your iFIT compatible mac...
Bluetooth Headphone Connectivity
How to connect to your iFit-enabled machine with Bluetooth® Headphone Connect...
The web browser on certain 7" and 10" tablets made in 2016 or prior will expe...
iFit Coach App No Longer Supported
iFit Coach App No Longer Supported In an effort to make the iFit experience t...
Troubleshoot Connection Issues for iFit Sleep HR Sensor
It's common for the app to disconnect when it's not in use. If the app doesn'...
Want to talk with someone?
Chat with one of our friendly team members or submit a help request.