Choose Your Support Category
iFit Coach App
A collection of support articles to assist with your Coach App inquiries.
Diagnose your machine and website issues on your own
Altra IQ shoes powered by iFIT
iFit Sleep Sensor
Articles to help get started using and troubleshoot your iFit Sleep sensor.
Detailed information for your Touchscreen, Bluetooth and other machine types.
All the iFit Apps, including iFit Coach, the Altra IQ and the iFit BLE Tablet App.
Here you will find articles for setting up, troubleshooting or just general questions for your iFit Wearable.
Frequently asked questions about iFit's products.
Everything you need to know about how our website integrates with your iFit products, along with information on how t...
Information about the 2015 and the pre 2015 modules.
Order Status and Support
Get the current status of your iFit orders placed through www.ifit.com/shop along with other helpful information.
- Altra IQ's Owners Manual
- iFIT Sleep HR Sensor App
- Sleep HR FAQ's
- Compatibility Requirements for iFIT Bluetooth Tablet App
- Update Released for WIFI Enabled Equipment with Reporting Issues
- Reinstall iFit Software: Repair Tool
- Connecting Your Shoes
- Download the Right App for Your Product
- iFit Active Sync Walkthrough and Troubleshooting Video
- Downloading the iFit Coach App for iOS and Android
- iFit Vue User's Manual
- Sign Up for iFit
- Schedule a Workout
- EXIF12 WiFi Module Setup Video
Our customer care team is here for you M-F 6 a.m. - 5 p.m. MST
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