The Children's Online Privacy Protection Act (COPPA) is a law that protects the privacy of children under the age of 13. To create an iFit account, a user must be 13 years or older.
In all our apps, if a user registers with a birthday that makes them younger than 13 years old, they will be ineligible to create an account.
However, if you've entered an incorrect birthday, follow these steps:
- Uninstall the app from your phone.
- Reinstall the app from the App Store or Google Play.
- Select Join to register your account, then enter your correct birthday.