To hard reset the activity tracker, follow the steps below.
- Locate the reset hole in the USB connector on the charger.
- Attach the activity tracker to the charger.
- Plug the charger into a USB port on your computer, wall adapter, or car charger.
- Press a pin or the end of a paper clip into the reset hole for several seconds. When you release the pin, the words IFIT AXIS will appear. Then, the word AXIS and the pairing identification number will appear.
- Re-pair the activity tracker to your device.