Checking Software/Firmware Versions on your Equipment


When you are communicating with our iFit Support team, you may be asked to share your Software, Firmware, or Brainboard versions on your console so that we can better assist you. Here’s how you can access them.

1. Login to your console using your iFit username and password

Screenshot_20190227-114242_10.15.59_AM.png

2.Tap your name in the upper, left-hand corner of your dashboard

Screenshot_20190225-102641_10.15.59_AM.png

3. From the menu, select “Settings”

Screenshot_20190225-102654_10.15.59_AM.png

4. Select “Equipment Info”

Screenshot_20190228-093208.png

5. Then, select “Machine Info” and view your equipment versions

Screenshot_20190228-093220.png

Screenshot_20190228-093233.png

Have more questions? Submit a request