Planet Fitness Account Help


We’re thrilled that Planet Fitness and iFit have partnered together to bring innovation and wellness to the home. An interactive workout experience like never before awaits you. However, if you find yourself encountering any issues with your iFit account, here are some important things to know:

  • If you signed up for an iFit membership through Planet Fitness, then your account will be managed by Planet Fitness.
  • If you would like to update your iFit subscription or make changes to your account information, you can do so by logging into your Planet Fitness account.
  • If you need to reset your password for your iFit account but you signed up with your Planet Fitness login, please use your Planet Fitness login information. 
  • If you forget your login information or need assistance, contact Planet Fitness Customer Support to help you reset your password.
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