If you are contacting us regarding an iFIT or Nourish credit or refund, please go to "Needed Information for Refund". Follow the link for the request. Or if you are more comfortable, create a support ticket. In the subject of the support ticket, please put the appropriate word regarding your request. Credit or refund with the product identifier iFIT or iFIT Nourish. Your request or ticket will be assigned to support credit agents who will be able to assist with your request.
***Please remember that if memberships or subscriptions are not canceled at least one day PRIOR to the renewal date, the account will be charged. The account will not be eligible for a refund. If your product has shipped, it will not be refunded. See a full outline of the terms of service, located on the various iFIT sites as well as listed here on the support site..